Locaflip

Support

Email us at support@locaflip.com. A person reads and answers every message, usually within two business days.

Before you write

  • Setup instructions and fixes for common problems are in Help.
  • Questions about licenses and payments are answered in the FAQ.
  • If you’ve lost your key, we’ll send it again.

What to include

  • your Locaflip version (Locaflip menu → About Locaflip),
  • your macOS version and type of Mac (Apple silicon or Intel),
  • your iPhone model and iOS version,
  • what exactly you did and what happened — ideally with the exact error message or a screenshot,
  • whether the problem happens again, and how to trigger it.

For questions about your license, write from the email address you signed up with. The last 5 characters of your license key are enough.

Never send us passwords or payment card details. We will never ask for them.